Web Site Privacy Policy
Effective Date: August 25, 2008
We may at any time revise this Privacy Policy by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Privacy Policy
We recognize and respects the privacy expectation of visitors to this web site; therefore, it has adopted the following privacy policy with respect to the site:
We will collect, retain and use information gathered from this site only where it believes it would be allowed by law, and useful to administer business and to provide products, services and other opportunities for member credit unions.
We may use feedback information from web site users to respond to inquiries, comments or suggestions. This information is never sold, given or disclosed to third parties, except that it may be shared with authorized third parties assisting us in the development or maintenance of the web site, or in delivering or improving services to its members, and only for those purposes.
In general, you can visit us on our web site without disclosing to us who you are or revealing any information about yourself. When visiting our web site, we may collect and store information such as:
- Domain names
- Dates and times of web site visits
- Pages that you visit
- Previous web site address (if you linked to this web site from another web site)
- The IP (Internet Protocol) address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our site
- The action that you tried to perform (for example, download a document) and whether you were successful
- Other aspects of your visit
When you visit our web sites or public data server, the IP address and/or host name and domain name of the computer or network you are using is logged in site logs, firewall logs, and/or network- and host-based intrusion detection systems. This is done for capacity planning, service delivery, and as an audit requirement of the National Credit Union Administration. Logging this information also allows us to create a forensic trail in the event of a security breach suspected of compromising financial or consumer information and is done for the protection of member credit unions and their members. If you use a feature that requires you to explicitly submit information (such as an information request or our guest book), we collect your name, e-mail address, telephone and fax numbers, and mailing address—should you choose to provide us with this information. In addition, we collect information about the services you are interested in, such as electronic payment services, investment services and credit services. This is necessary to process and deliver the information you request. We retain this information to serve you and other members better and to provide the most accurate information possible regarding services you may be interested in. If you experience problems or have a question, we may refer to the information request to help resolve it.
We may need to disclose user information in certain exceptional circumstances. This may be needed to protect against unauthorized attempts to gain access to our systems, to protect our legal rights or to address actual or threatened illegal or harmful conduct. Disclosure may also be required by legal process, such as a search warrant, subpoena or court order.
Wes may use feedback voluntarily provided from members and nonmembers to respond to inquiries, comments or suggestions. If you choose to give us feedback on this web site via electronic mail, or you request additional information, you may be asked for your name and address and will have the option of providing other information. If you send e-mail to us, we will consider that to be your consent for us to use the information collected from the message consistent with this policy.
Please note that e-mail is not necessarily secure against interception, and that e-mail features in this web site may not be encrypted. If your communication is sensitive, you might want to send it by postal mail instead of e-mail, or visit our secure web site, at the Member Center web site location.
We prohibit caching unauthorized links to our web site and the framing of any content available through our web site. We reserve the right to disable any unauthorized links or frames and specifically disclaim any responsibility for the content available on any other Internet sites linked to our web site. Our site does contain links to other web sites. We are not responsible for the privacy practices or the content of such web sites, nor does our conduct ongoing monitoring of such sites. Some linked sites may collect and store your information. It is your responsibility to read and be familiar with privacy policies that may affect your visits to any linked site. Access to any other Internet sites linked to the site is at your own risk. You should be aware that linked web sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on our web site. We are not responsible for such provisions and expressly disclaim any and all liability related to such provisions. We are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by us or any association with its operators.
A technology called "cookies" may be used to provide you with tailored information from a web site. A cookie is an element of data that a web site downloads to your browser, which may then store it on your system. Wes may use "cookies" to improve the interactive experience. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.
For the security of our site and to ensure that the site remains available to all users, we employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Some visitors may access secure areas of our web site with a valid user ID and password related to accounts held by us. Access to all secure areas is governed at all times by posted terms and conditions and all applicable agreements between you and us or you and the respective third party offering the relevant service.
If you have a question about the way your information is used in connection with this web site or about our privacy statement, you may send a letter to Western Bridge Corporate Federal Credit Union, 924 Overland Court, San Dimas, CA 91773, or e-mail us at info@wescorp.org.